Frequently Asked Questions
Everything you need to know about your NailSala experience.
How long do the press-on nails stay on?
With proper preparation using our included professional-grade glue, your nails can last up to 2 weeks. For short-term wear of 1-3 days, we recommend using the adhesive tabs provided in each kit.
What comes in a NailSala application kit?
Every set includes 24 nails in various sizes, a double-sided nail file, a cuticle pusher, an alcohol prep pad, professional nail glue, and a sheet of adhesive tabs.
Are the nails reusable?
Yes! If you use the adhesive tabs, the nails can be reused multiple times. If using glue, you can reuse them by gently filing away any dried glue residue from the back of the nail after removal.
How do I determine my correct size?
Our sets come with 24 nails in 12 different sizes per hand, ensuring a perfect fit for every nail shape and size without the need for manual measuring.
What is your return policy?
Due to sanitary reasons, we cannot accept returns on opened or used nail sets. However, if your items arrive damaged or defective, please contact us within 7 days for a replacement or refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.