Returns & Exchanges
At NailSala, we want you to be completely satisfied with your purchase. If you are not happy with your nail products, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and photos of the items you wish to return to receive a Return Authorization.
Prepare the Package
Ensure all items are in their original, unopened packaging and securely pack them to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing